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    Harmonised tax administration - Other reforms - Reviews and appeals - 98155

    The current system of appeals to tribunals and thence to the courts, which covers all taxes, was implemented on 1 April 2009. There are also procedures for requesting an internal review by HMRC...

    Harmonised tax administration - Other reforms - Tribunal procedure - Before the hearing - 98380

    The law allows taxpayers a right of appeal against particular decisions of HMRC, including: - assessments; - decisions to refuse or reduce claims; - credits or refunds; - penalties and decisions...

    complaint letter

    Complaint letterUltimately, the Adjudicator's Office handles all complaints about HMRC. However, the adjudicator will only examine a complaint if it has been through the proper levels of authority within...

    compensation claim letter

    Compensation claim letterChances are that sometime in your dealings with HMRC he will make an error or be responsible for a delay that costs you money. In these circumstances you can you claim compensation...

    Request for HMRC VAT internal review letter

    Request for HMRC VAT internal review letterHMRC operates a VAT internal review system to resolve disputes without the time or expenses involved with a formal appeal. If you wish to use this facility you...

    7. Specific matters

    7. Specific mattersThe radical 2008 tax law changes updated HMRC’s powers and penalty regimes. There is now a more uniform framework for tackling non-compliance. This chapter looks at significant specific aspects.

    4. Paying tax - Does it matter what type of tax?

    Does it matter what type of tax?There are different requirements for paying or postponing different types of taxes that are the subject of your dispute with HMRC. In general you will need to...

    5. The HMRC review - What is an HMRC review?

    What is an HMRC review?An HMRC review is an independent review of HMRC’s decision which you are disputing. The purpose of the review is to check whether the decision was made in line with HMRC procedures,...

    6. HMRC alternative dispute resolution - What is ADR?

    What is ADR?Alternative dispute resolution (ADR) has been part of HMRC normal business since 2013/14. Success rates of around 95% are claimed for cases accepted for ADR. ADR involves a trained mediator...

    10. Alternatives to appeal - How do I raise a complaint? - Complaint against HMRC

    Complaint against HMRCComplaints are about addressing unsatisfactory, unprofessional service from HMRC. In cases where there is no right of appeal against HMRC’s decision or action, and you...